Learning Centre

  1. File check list

    We encourage you to prepare each document that you intend to send to us as a composite PDF file.

    Check List:

    • Composite PDF file
    • Trim marks and bleeds included
    • Fonts embedded
    • 300 dpi images embedded
    • Single page PDF’s – Not reader spreads
    • Multi-page PDF’s combined into one PDF
    • 1up PDF’s – Not imposed to fill the sheet


  2. Bleed, trim & safety area


    Please include a 1/8″ bleed on all sides. For example, if your business card is 3.5″ x 2″ add 1/8″ extra on each side. 1/8″ will be cut off during trimming, leaving you with a 3.5″ x 2″ business card.



    1/8″ around your business card artwork will be trimmed off during the cutting process. In the example business card below, you will be left with a standard 3.5″ x 2″ business card.



    Type and important artwork should be 1/8″ inside the trim box on each side. This will ensure that text and art will not be trimmed away from your artwork.

  3. Image resolution
    For the best printing results, we recommend files have a resolution of 300 dpi (dpi = Dots per inch) at 100% of the final output size. Submitting files with a resolution lower than 300 dpi may result in the print turning out pixelated or blurry. Images downloaded from a website often have a resolution of 72 dpi which is not suitable for printing.

    If your file is not 300 dpi, you can not simply change a low resolution image to a higher one by increasing the dpi in your imaging program. The printed result will be a very blurry image.

    As such, it’s important to start out with an image that has a resolution of at least 300 dpi at 100% of the final output size.

  4. How to setup a tri-fold brochure
    When designing a 8.5 x 11 tri-fold brochure it is important to have panel-3 and panel-6 smaller (1/16″) than the other panels. This ensures your brochure stays flat when folded. For detailed instructions please download our Tri-fold template

  5. How to send us your files
    There are several ways to send your files to us. For files up to 10 megabytes email is best. For files 10 to 150 megabytes use our website. For files 150 megabytes or larger use a FTP program. There are several free FTP programs available, we recommend Firezilla. You will need to contact us for the uploading details. We also highly recommend the free cloud base service DropBox. When all else fails you can always bring us your files on a flash drive or dvd.


  6. Creating a pdf with Adobe applications

    With Adobe Photoshop and Illustrator you create a pdf by saving as a pdf. With indesign you export to pdf. With all the Adobe applications we recommend you use our Hall Printing or Press Quality for your pdf settings. Also if using the Press Quality settings, select use trim marks and document bleed. To use the Hall Printing option, download, unzip and double click on the Hall Printing.joboptions file to install it. Once installed, it will be available in the drop down menu the next time you create a pdf.


  7. Creating a pdf from Microsoft applications
    Some of the older and newer Microsoft applications don’t have the option to save or print your designs as pdfs. This is where the free PDF Printer from Bullzip comes in handy. Simply download, install and follow the prompts to start printing to PDF from almost any Windows program.